Zucast - Help

Support

Here you can test your system. All common browsers are supported, HTML5 is used for stream and playback. Javascript must be activated.

Note: Only HTML5 player format is supported.

	Network：A wired connection is recommended. The bandwidth should be at least 2.5 Mbps
	Operating system：All common systems are supported.
	Browser：All common browsers are supported, Mozilla Firefox 50+, Safari 9+, Chrome 46+, Edge latest two versions, Opera 48+. Note: Internet Explorer is no longer supported. For the smoothest playback experience, it is recommended to upgrade your browser to the latest version.
	Sound：Soundcard or speakers/headphones
	Media Player：HTML5
	Firewall：The following domains are required for the Zucast and may not be blocked by a firewall：*.zucast.com

Please fill in your correct registration information to facilitate further contact with the event host and to identify when conducting an online Q&A (if provided).
Before an image or sound appears, there will often be a temporary period of buffering depending on the bandwidth stability provided by your hardware specifications and operating system. Please wait patiently.
When watching live broadcasts, if the speaker sets a control page, the presentation slides will be synced with the speaker's live presentation. If the speaker does not set a control page, the slides can be viewed freely.
To watch on a mobile device, press the play button below the slide when the active page starts (slide is visible).
If the event provides an online Q&A, you can submit a question at any time during the live event and the host mechanism will make arrangements according to the schedule.

Please fill in the correct registration information to facilitate further contact with the event host mechanism.
Before an image or sound appears, there will often be a temporary period of buffering depending on the bandwidth stability provided by your hardware specifications and operating system. Please wait patiently.
When watching a replay, if the speaker sets a control page, the slides will be synced with the presentation. The user can also click on the slides to jump to specific clips. If the speaker did not set a control page, the slides can be viewed freely.
To watch on a mobile device, press the play button below the slide when the active page starts (slide is visible).
If you wish to save a PDF of the presentation, you can click the "Download " button to download the presentation (if available).

Zucast uses the low latency streaming technology and is compatible with all web browsers on the market.
If you are unable to watch properly, please check the following
- Zucast uses HTML5 Player, please make sure your browser supports HTML5
- For sound quality and stability, we strongly recommend using Google Chrome.
- If you still cannot watch to Zucast, please email support@mz-asia.com and let us know your web browser and operation system. We will do our best to help you.
- Try using a non-work device (e.g. mobile). If you cannot watch with corporate network, please contact your network administrator to confirm that the *.zucast.com domain and stream are not being filtered.

Please contact Ms. Huang via phone or email. Phone： +886 2 2747-2555 #220 Email： sales@mz-asia.com